
Assembly Guide
Illustrated GuidesSafety Tips
Atlantic Trampolines Latest Twitter Updates
- 28 July 2020 @ 13:55 The problem that impacted our phone lines and internet communication earlier today is now reso… https://t.co/V5qzy9AWIW
- 257 days ago Via Twitter for iPhone
- We regret we are currently unable to receive phone & internet messages as our phone lines and internet are not oper… https://t.co/JbqMcD77Ua
- 257 days ago Via Twitter for iPhone
- TRAMPOLINES - We have restricted stock & delivery availability. Please do not order without checking availability f… https://t.co/8XaFMmFaC9
- 373 days ago Via Twitter for iPhone
- RT @TheSun: EXCLUSIVE: Cop filmed clowning around on a trampoline while out on a drug bust https://t.co/rtkaX2YnsS
- 707 days ago Via Twitter for iPhone
Delivery Information
Free Delivery on all mainland UK orders
All orders are stored and despatched from our storage facility in Pembroke Dock, West Wales. We aim to despatch goods on the next working day following the order but we can arrange a delivery day (Mon-Fri) that is convenient for you.
Saturday or am deliveries can be arranged but these incur a surcharge. Please phone us to ask for details.
Most mainland UK consignments ordered by 12:00pm (midday) are delivered on a next working-day service (Mon -Fri - please see below for exceptions). Please note that next working day delivery is not a guaranteed service and delays may occur that are beyond our control. Due to the sturdy nature of our trampolines the packaged boxes can be extremely heavy, up to 80kg in weight. The delivery driver may therefore need assistance when delivering and a signature is required for all consignments.
All advised delivery dates are given in good faith and are estimates based on best information available from our couriers. The Company cannot be held responsible for any subsequent delays or failure to deliver within estimated timescales. Next Working Day delivery is not a guaranteed service although 97% of deliveries arrive next working day.
When you take delivery you must check the box and if there is any sign of damage you MUST note 'Damaged' on the delivery note at the time of delivery. If there is no apparent damage but it is not possible to inspect the contents of the package, you MUST write 'Contents Unchecked' on the delivery note. If the couriers receive a 'clean' signature they will consider that the goods have been delivered in perfect condition and it will not be possible to make a claim on the delivery insurance. If there is any damage, you must also notify us directly within 48 hours of receipt. We cannot accept damage claims which are notified after this period. Please do not reject a delivery if the box is damaged. We do our best to ensure that all of our products are adequately protected during transit, so a damaged box will very rarely result in a damaged product. In the event that your item is damaged, we operate a 48 hour spare parts service and carry thousands of brand new spare parts in stock for immediate dispatch. Where possible, we will ALWAYS replace parts before accepting returns where items arrive damaged or develop a fault that can be fixed with a replacement part.
Note:
We are unable to give a designated time of delivery and our courier company can deliver anytime between the hours of 8am and 6pm.
Area |
Service |
UK mainland (except Scottish Highlands): |
Next Working Day(Mon-Fri) |
Scottish Highlands: |
3-5 Days |
Northern Ireland and Isle of Wight: |
3-5 Days |
Repubic of Ireland: |
3-5 Days |
Scottish Offshore/Scilly Isles/Channel Islands: |
3-5 Days |
Isle of Man: |
3-5 Days |
European and International Deliveries
We do ship orders to countries throughout Europe. TImes and shipping costs will vary according to weight of product selected and please feel free to call us before ordering to discuss your requirements.
Area |
Service |
Portugal/France/Cyprus/Spain Mainland Europe: |
5-10 Days |
Offshore Islands delivery costs
Weight up to: KG | Example Product | Channel Islands | N. Ireland | Eire |
Isle of Man |
Isle of Wight | Scilly Isles | Scotish Offshore |
10 | 40 | 20 | 40 | 80 | 10 | 40 | 40 | |
20 | 40 | 30 | 40 | 80 | 10 | 40 | 40 | |
50 | 6ft Combi | 50 | 48 | 50 | 95 | 10 | 40 | 50 |
90 | 8ft, 10ft, 12ft, 13ft Combi | 60 | 48 | 60 | 120 | 10 | 60 | 60 |
100 | 70 | 48 | 70 | 130 | 10 | 70 | 70 | |
150 | 80 | 60 | 80 | 160 | 10 | 80 | 80 | |
200 | 90 | 70 | 100 | 190 | 10 | 90 | 90 | |
300 | 120 | 100 | 130 | 250 | 10 | 120 | 120 | |
400 | 150 | 130 | 160 | 310 | 10 | 150 | 150 | |
500 | 180 | 160 | 200 | 370 | 10 | 180 | 180 | |
1000 | 330 | 290 | 350 | 660 | 10 | 330 | 330 |